Administration > Business Unit Maintenance

Business Units are simply a method for assigning multiple users to a group or team.

Note: You must have administrative privileges in order to access this part of the Arbitration Forums web site. If you are not able to access the sections described, it is likely because you do not have the appropriate privileges.

If you need to be granted administrative privileges, please contact your E-Subro Hub Administrator. If your company is not yet setup for E-Subro Hub, you may need to contact Arbitration Forums Support (888-ESUBRO1 or 888-378-2761) to initiate the process.

Accessing Business Unit Maintenance

Business Unit Maintenance is accessed via the top level AF menu: Administration > Business Unit Maint

Business Unit Maintenance List

This page displays a list of existing Business Units.

Click Add New Business Unit to create a new group or team.

Click the corresponding Edit button to modify an existing Business Unit.

Add New Business Unit

To add a new business unit, enter the requested information in the appropriate fields and click Save.

Note: None of the fields are required but can be necessary to provide contact information in a team handling workflow. When a demand is transferred to a Business Unit, the Rep Info section will only change if the Contact Name and Phone fields have been completed for the Business Unit.

Edit Existing Business Unit

To edit an existing business unit, enter the desired changes in the appropriate fields and click Save.

Delete Existing Business Unit

An existing Business Unit cannot be deleted once used. However, the Business Unit can be rendered obsolete by removing all user associations and renaming the Business Unit (e.g. Obsolete Business Unit; 1)