Announcements Archive

GENERAL INFORMATION

Hurricane Dorian Update

Effective Date: 08/29/2019 02:30 PM

Expired Date: 09/02/2019 08:00 AM


AF continues to monitor Hurricane Dorian’s impact on the Tampa Bay area. AF’s services and processes remain fully operational. Regardless of storm severity, AF’s website and online products and services will remain functional as our back-up servers are protected at an out-of-state location.

AF maintains a comprehensive disaster recovery process to ensure that our service to and communication with our members is managed effectively via our website, email, and remote workforce capabilities in the event there is a loss of power and/or connectivity in our Tampa office.

Thoughts are with all of our members, employees, and their families affected by the storm.
 



GENERAL INFORMATION

Transition to TRS Coming Soon

Effective Date: 08/02/2019 09:00 AM

Expired Date: 08/22/2019 12:00 AM


By October 1, 2019, all member companies will be transitioned to TRS, the upgraded arbitration platform, for all automobile subrogation arbitration program cases. For more information, visit the TRS page or call 1-866-977-3434.



GENERAL INFORMATION

Are You Ready for the Transition to TRS?

Effective Date: 07/11/2019 01:00 PM

Expired Date: 07/31/2019 12:00 AM


By October 1, 2019, all member companies will be transitioned to TRS, AF’s upgraded arbitration platform, for all automobile subrogation arbitration program cases. Don’t wait to begin taking advantage of the benefits of TRS. For more information, visit the TRS page or call 1-866-977-3434.



GENERAL INFORMATION

Address Population Notification

Effective Date: 07/18/2019 10:00 AM

Expired Date: 07/22/2019 03:57 PM


On July 15, 2019, AF discovered an issue with a small percentage of addresses not populating correctly in our system. While we continue to investigate and work to resolve this issue, please ensure that you verify all addresses, including remittance addresses, on your cases and demands. Please contact our Member Service Center at 1-866-977-3434 with any questions or for assistance.



GENERAL INFORMATION

Unscheduled System Maintenance Tonight

Effective Date: 06/03/2019 02:05 PM

Expired Date: 06/03/2019 09:30 PM


AF's Information Technology team will perform brief maintenance to our system tonight, June 3, 2019. As a result, our systems will be unavailable from 9 PM to 9:30 PM ET.

We apologize for any inconvenience this may cause your organization. We thank you for your patience and continued support.
 



GENERAL INFORMATION

Unscheduled System Maintenance Tonight

Effective Date: 05/15/2019 02:45 PM

Expired Date: 05/15/2019 09:30 PM


AF's Information Technology team will perform brief maintenance to our system tonight, May 15, 2019. As a result, our systems will be unavailable from 9 PM to 9:30 PM ET.

We apologize for any inconvenience this may cause your organization. We thank you for your patience and continued support.
 



GENERAL INFORMATION

Unscheduled Maintenance on Reports Server on April 18

Effective Date: 04/04/2019 11:00 AM

Expired Date: 04/19/2019 12:00 AM


Arbitration Forums, Inc. (AF) will be conducting maintenance on its reports server on Thursday, April 18, 2019 from 6:00 PM ET to Friday, April 19, 2019 at 12:00 AM ET. As a result, AF’s reporting applications will be unavailable.
 
We apologize for any inconvenience this may cause your organization and appreciate your continued support as we work to enhance our products and services.



GENERAL INFORMATION

Unscheduled System Maintenance Occurring This Evening

Effective Date: 04/17/2019 04:50 PM

Expired Date: 04/17/2019 09:05 PM


AF's Information Technology team will perform brief maintenance to our system this evening (04/17/19). As a result, our website will be unavailable from 9:00 PM to 9:30 PM ET.

We apologize for any inconvenience this may cause your organization. We thank you for your patience and continued support.



GENERAL INFORMATION

Unscheduled Maintenance on Reports Server on March 28

Effective Date: 03/25/2019 08:15 AM

Expired Date: 03/26/2019 04:10 PM


Arbitration Forums, Inc. (AF) will be conducting maintenance on its reports server on Thursday, March 28, 2019 from 6:00 PM ET to March 29, 2019 at 12:00 AM ET. As a result, AF’s reporting applications will be unavailable.
 
We apologize for any inconvenience this may cause your organization and appreciate your continued support as we work to enhance our products and services.



GENERAL INFORMATION

Unscheduled Maintenance Occurring This Evening

Effective Date: 12/12/2018 09:05 AM

Expired Date: 12/12/2018 08:35 PM


AF's Information Technology team will perform brief maintenance to our system this evening (12/12/18). As a result, our website will be unavailable from 8:30 PM to 9:30 PM ET.

We apologize for any inconvenience this may cause your organization. We thank you for your patience and continued support.



GENERAL INFORMATION

Unscheduled Maintenance Occurring This Evening

Effective Date: 11/08/2018 03:35 PM

Expired Date: 11/08/2018 04:26 PM


AF's Information Technology team will perform brief maintenance to our system this evening (11/8/18). As a result, our website will be unavailable from 9:00 PM to 9:30 PM ET .

We apologize for any inconvenience this may cause your organization. We thank you for your patience and continued support.



GENERAL INFORMATION

Unscheduled Maintenance Occurring Overnight

Effective Date: 11/06/2018 10:30 PM

Expired Date: 11/07/2018 02:00 AM


AF's Information Technology team will perform brief maintenance to our system. As a result, our website will be unavailable from 2:00 AM to 2:30 AM ET on Wednesday, November 7, 2018.

We apologize for any inconvenience this may cause your organization. We thank you for your patience and continued support.



GENERAL INFORMATION

AF's Website Experiencing Intermittent Performance Issues

Effective Date: 10/29/2018 03:05 PM

Expired Date: 10/29/2018 11:50 PM


We are currently experiencing intermittent performance issues with the website. We apologize for any problems you may be having. We are working diligently to resolve them and appreciate your patience and understanding.



GENERAL INFORMATION

Reminder: System Maintenance This Weekend

Effective Date: 10/24/2018 09:00 AM

Expired Date: 10/26/2018 11:00 PM


AF is scheduled to perform system maintenance and upgrades. As a result, AF's website will be unavailable from 10 PM Eastern on Friday, October 26, 2018, to 6 PM Eastern on Sunday, October 28, 2018. We apologize for any inconvenience this may cause our members.
 



GENERAL INFORMATION

System Maintenance, October 2018

Effective Date: 08/30/2018 11:45 AM

Expired Date: 10/26/2018 10:00 PM


AF is scheduled to perform system maintenance and upgrades. As a result, AF's website will be unavailable from 10 PM Eastern on Friday, October 26, 2018, to 6 PM Eastern on Sunday, October 28, 2018. We apologize for any inconvenience this may cause our members.