Rules and Agreements

To provide top-quality recovery services that achieve the highest level of satisfaction, we encourage your feedback and use it as a guide in enhancing our products and services. Our most recent improvement includes updates to our Arbitration Rules (excluding E-Speed), ensuring faster and easier resolution of your disputes!

The revisions reflect your desire for a 100% paperless and electronic process.

Forum Rules

Provided below are links to AF's Agreements and the current Rules.

  • Rules (all voluntary forums except E-Speed; effective 6/15/2013; revision effective 11/1/13)
  • NY PIP (effective 10/1/2012)
  • E-Speed Rules

Agreements

Archived Rules and Agreements

Forum Rules

  • Rules (all voluntary forums except E-Speed; effective 10/1/2012)
  • Rules (all voluntary forums except E-Speed; effective 3/1/2012)
  • Rules (all voluntary forums except E-Speed; effective 2/1/2010)
  • Rules (all voluntary forums except E-Speed; effective 2/1/2009)
  • NY PIP (effective 2/1/2010)
  • NY PIP(effective 2/1/2009)

If you have a question about an Agreement or Rule, please refer to the Reference Guide to Agreements and Rules or contact AF at 1-866-977-3434.

If you require any prior versions of AF's Rules and Agreements, please contact the Forum Rules Department.

You will need to have Adobe Acrobat Reader to view the Agreements and Rules. You can download the Reader software free of charge from the Adobe Acrobat Web site.