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Training Webinars

At Arbitration Forums, we are committed to helping you achieve your recovery goals. One way we do this is by offering training at no cost to you. All of our training workshops focus on practical application of the rules, regulations, and procedures of each arbitration program.

If you have never participated in a webinar, we strongly recommend that you test your computer to ensure it will allow necessary software to download. The test takes less than 1 minute. Simply click the following link - Webinar Test, enter your name and email address, click "Join", then wait to see if you successfully access the test session.

For more information on how to join one of our Webinars see How to Join a Webinar Guide.


Available Webinars

AF 101: Beginner's Course for New Arbitrators

*COURSE IS OPTIONAL* This 45-minute instructor-led webinar is for new arbitrators with little to no prior experience with AF or inter-company arbitration. Participants will be introduced to the various Agreements, learn the signatory company types and disputes resolved, as well as the arbitration case path and common actions asserted. Expect to be engaged by participating in relevant learning exercises!
Click here to sign up.

AF 201: Intermediate Arbitration for Arbitrators

*OFFERED QUARTERLY. COURSE IS OPTIONAL* This 60-minute instructor-led webinar is for arbitrators who HAVE HEARD CASES and want to increase their knowledge of arbitration from basic to intermediate. Learn practical handling tips and considerations for specific case scenarios, including jurisdictional exclusions, liability admissions, and awards that involve an adjustment. Expect to be engaged by participating in relevant learning exercises!
Click here to sign up.

Arbitrator QwikShare: Clerical Errors

*FOR EXISTING ARBITRATORS* In this 20-minute, instructor-led webinar, learn what is considered a correctible clerical error. Specific examples will be discussed with the goal of preventing these errors before they occur. Attendees will have the opportunity to ask questions via Chat.
Click here to sign up.

Arbitrator QwikShare: Top 3 Mistakes to Avoid

FOR ARBITRATORS ONLY - Reduce the number of decisions returned to you for quality corrections! This 20-minute instructor-led webinar reveals three common mistakes seen in decisions that require the AF Publisher to send the decision back to you. You will easily gain more than 20 minutes in saved time with a new awareness of what to avoid.
Click here to sign up.

Arbitrator Qwikshare: TRS Policy Limits Issues

During this 20 minute, instructor-led webinar, participants will learn how to complete the Policy Limits Worksheet when with following scenarios are encountered: -Awards within limits: No further action needed -Awards within limits: Additional Exposure included -Awards with limits: Prior payments made -Limits exceeded: Policy Limits Acceptance, Yes or No. Participants will have an opportunity to ask questions.
Click here to sign up.

Arbitrator Workshop

During this 30-minute, informal webinar AF representatives will cover decision quality improvement opportunities for arbitrators, and answer questions regarding evidence consideration, decision entry, etc. Attend, listen, ask, and learn to improve your skills as an arbitrator.
Click here to sign up.

Arbitrators: Quality Decisions *Special Forum*

*DO NOT ENROLL UNTIL YOU SUBMIT AN ARBITRATOR PROFILE FORM AND RECEIVE A LOGON ID FROM AF. *This 90-minute instructor-led webinar is designed exclusively for arbitrators who will resolve disputes in the SPECIAL FORUM. Participants will review the types of disputes resolved in the Special Forum and develop their skills in evaluating and completing a Special Forum decision. ***MATERIALS WILL BE SHARED when webinar begins***
Click here to sign up.

Arbitrators: Quality Decisions in OLF

FOR ALL NEW ARBITRATORS WHO WILL HEAR PROPERTY, OR UM CASES IN AF'S LEGACY ONLINE FILING SYSTEM (OLF). DO NOT ENROLL UNTIL YOU SUBMIT AN ARBITRATOR PROFILE FORM AND RECEIVE LOGIN ID FROM AF. This 90-minute instructor-led webinar will develop skills in evaluating disputes involving liability and/or damages, and writing a clear decision that explains to the parties how the influential evidence item(s) factored into the decision. A live demonstration of the Online Decision Entry Process is included.
Click here to sign up.

Arbitrators: Quality Decisions in TRSŪ

*DO NOT ENROLL UNTIL YOU SUBMIT AN ARBITRATOR PROFILE FORM AND RECEIVE A LOGON ID FROM AF.* FOR NEW AUTO, PIP, MED PAY, and PROPERTY ARBITRATORS WHO WILL HEAR CASES IN AF'S TRSŪ PLATFORM. This 90-minute instructor-led webinar will develop skills in evaluating disputes involving liability and/or damages and recording a clear decision that explains to the parties how the influential evidence item(s) factored into the decision. A live demonstration of the Total Recovery Solution (TRSŪ) process is included.
Click here to sign up.

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Concurrent Coverage in Auto: ADVERSE PARTY

Learn how to respond to an Auto Forum case in TRS when the RIGHT OF RECOVERY is based on Concurrent Coverage/Priority of Payment.
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Concurrent Coverage in Auto: ARBITRATOR

Learn hearing considerations for an Auto Forum Case in TRS when the RIGHT OF RECOVERY is based on Concurrent Coverage/Priority of Payment.
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Concurrent Coverage in Auto: RECOVERING PARTY

Learn how to file an Auto Forum Case in TRS when the RIGHT OF RECOVERY is based on Concurrent Coverage/Priority of Payment.
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Concurrent Coverage in PIP/MP: ADVERSE PARTY

Learn how to respond to a PIP/Med Pay Case in TRS when the RIGHT OF RECOVERY is based on Concurrent Coverage/Priority of Payment.
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Concurrent Coverage in PIP/MP: ARBITRATOR

Learn hearing considerations for a PIP/Med Pay Case in TRS when the RIGHT OF RECOVERY is based on Concurrent Coverage/Priority of Payment.
Click here to sign up.

Concurrent Coverage in PIP/MP: RECOVERING PARTY

Learn how to file a PIP/Med Pay Case in TRS when the RIGHT OF RECOVERY is based on Concurrent Coverage/Priority of Payment.
Click here to sign up.

Damage Disputes from Both Perspectives

Explore damage disputes from the Applicant and Respondent perspectives in this 45-minute webinar. Discover the difference between the obligation of a first-party carrier to its insured and that of a liability carrier to a third party, and how this difference can factor into your arguments and case presentation. Get tips on arguing your case more persuasively, and arguing specific damage dispute types, such as rental, towing, and total losses.
Click here to sign up.

Filer/Responder Workshop

During this 30-minute, informal webinar AF representatives will cover quality improvement opportunities for filers and responders, and answer questions regarding the TRS filing or responding workflow. Attend, listen, ask, and learn to improve your skills as a filer or responder.
Click here to sign up.

PIP TRS Demo: PIP Hearing Workflow (Arbitrator)

Available for companies implementing AF's new arbitration and subrogation platform, TOTAL RECOVERY SOLUTION (TRS). In this 60-minute session, view a live demonstration of how to hear an arbitration case as a TRS Arbitrator. Includes steps on how to enter a decision on policy limits, liability, a damage dispute, a jurisdictional exclusion, claimed prior payment, and view and comment on evidence submitted.
Click here to sign up.

Presenting an Effective Case

In this 90-minute, instructor-led webinar, develop the skills needed to present an effective case from both the Filer and Responder perspectives. Start by exploring the Elements of Proof and learn the key role they play in building a solid liability theory. Learn how to organize your arguments and write contentions in a clear and convincing way. Discover how to use the linking technique to bolster arguments with specific evidence items. You will be given the opportunity to practice concepts learned through course activities.
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Special TRS Demo: Filing a Contribution Case

In this 60-minute session, view a live demonstration of the workflow to file for contribution among co-defendants in TRS.
Click here to sign up.

Special TRS Demo: Filing a Work Comp Case

In this 75-minute demonstration, learn how to file for recovery of Workers' Compensation in TRS. This demo covers fundamentals of TRS.
Click here to sign up.

TRS QA Webinar - Entering a Decision

Attend this 30-minute, live-facilitated webinar to learn some of the insights and opportunities for improvement of decisions, as identified in AF's TRS QA Review; ask questions regarding TRS decision entry functionality.
Click here to sign up.