Notifications

Notifications

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E-Subro Hub has the ability to notify a designated party when an event occurs that requires attention.

Click to expand/collapse What are Notifications

Notification preferences are configurable by your company's E-Subro Hub administrator.  The administrator will have the ability to set whether notifications should occur, and how they should be delivered for high priority actions versus low priority actions.

Notifications can be sent as individual events or as a daily or weekly digest of events. The method of delivery for notifications is email.

Administrators see E-Subro Preferences for additional information on this topic.

Click to expand/collapse Who will be Notified

Notifications are based on the priority of the event that occurs. For instance, when a demand is issued, a notification will be sent to the individual or team on file to receive these notices within the Responder company.

Note: This notification is dependent upon the notification preferences as setup by the Responder Company.

Click to expand/collapse What to do if I'm Notified

When you've been notified, via email, you'll find a link that you can click or type into your internet browser to access the demand. You may want to access the Demand and respond to it.

For instance, if you are the Demander, and you have been notified that the Responder has issued a counter offer, you will likely want to review that counter offer and decide whether to accept it or to negotiate further.

Click to expand/collapse High Priority Notifications

The following actions will trigger high priority notifications.

Demand Issued
Demand Re-issued
Counter Offer Issued
Demand Accepted
Demand Denied
Ownership Assigned
Ownership Accepted
Task Assigned
Task Completed
Supplement Issued
Original Damages Edited
Request for Information
Request for Information Completed

Click to expand/collapse Low Priority Notifications

The following actions will trigger low priority notifications.

Message Added
Demand Details Edited
Demand Closed
FNOL (First Notice Of Loss) by Responder
Investigating by Responder
Evidence Added
Evidence Modified
Evidence Flagged Obsolete
Arbitration Initiated
Arbitration Filed
Demand Re-opened
Demand Manually Settled by Demander
Internal Note Added

Click to expand/collapse An Example of an E-Subro Hub Notification

Sample Notification

Sample E-Subro Hub Notification

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