To initiate a counter offer, click Negotiate in the secondary menu and choose Counter Offer from the drop down list OR click Counter from the menu bar.

The counter option brings you to the Damages & Liability tab where you can issue a counter by editing the Negotiated Damages entries and/or the Liability entry.

The user can enter a specific amount in the Total Demand entry and override the automated calculations.  The Negotiation Message is a required field so a message must be entered.

When you have entered the appropriate details and completed the required Negotiation Message, click Issue Counter, Issue Counter & Upload Evidence, or Cancel.

Note:  this action will put an Action Flag to the opposing party.